The role in a nutshell

We’re hiring a part-time Customer Support & Success Agent at Senja.io

You'll be the person our customers turn to when they're stuck — and the person who helps shape what Senja becomes next.

Why work with Senja?

We care about building an awesome company. Here’s what makes Senja unique:

Our bootstrapped business is growing very quickly, be part of our story and build your own
- We’re proud to move fast and deliver the best product and marketing in the social proof space
- Now we want to do the same with our support and success role
We’re a small, 3 person-team, so you can make a big difference and grow your role with us
- If you’re not interested in growing your role as the business grows, please do not apply
Here’s what makes working here different:
- No bureaucracy, almost no meetings, mostly async
- Work from anywhere - we care about quality and communication, not timezones
- Pay reviews every 6 months - take on more, earn more
- Be yourself, be weird, big personalities are welcome and celebrated!

Get to know Senja

Senja.io is a tool that helps creators and businesses collect, import, manage and share testimonials from their happy customers
We launched about 4 years ago and have been growing fast since then
We are completely bootstrapped, fully profitable and have almost 3,000 paying customers
We’re used and loved by leading creator educators including Jay Clouse, Kieran Drew, Katelyn Bourgoin, Justin Moore and many more
We believe in giving back - and give 3% of our revenue to charity

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If you don’t shout YES to each of these, please don’t apply

Clear, concise and direct communicator
Comfortable filming support videos on camera or jump into a call with customers
Master new tools quickly and go deep, not just surface-level
Someone who can manage up - no surprises for the founders - always ahead of us
Solve problems creatively and efficiently
Take ownership and grow their role as the company grows
Go beyond replying: you’re able to turn support issues into customer success
Enjoy working for a smaller but quickly growing business
- We are rough around the edges but you can grow with us and help us level-up